If you’re a creator on Mixer and would like to connect your Mixer account to your already-existing GawkBox Creator account, good news! If the email address connected to your Mixer account matches the email connected to the other platform that you’ve signed up with (either Twitch or YouTube), then GawkBox will be able to seamlessly merge your accounts automatically.
If your Mixer account email matches a VIEWER (Unverified Creator) account on GawkBox, we will have to delete that viewer account in order for you to be auto-approved as a creator through Mixer. To do this, message us here: https://gawkbox.zendesk.com/hc/en-us/requests/new?ticket_form_id=114094005391
If the email attached to your Mixer account DOES NOT match the email that we already have in our system, then you will be given a NEW GawkBox account, and your earnings will not transfer over, as our system has no way to connect your accounts. In order to merge your Mixer account with your original GawkBox creator account, just head over here and submit a ticket and we'll be able to transfer everything over for you manually: https://gawkbox.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000001252
REMEMBER: If your Mixer email matches your YouTube/Twitch email, your account will connect. If your Mixer email does NOT match your YouTube/Twitch email, you will be given a new account.
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